The Senior Systems Engineer serves as Tier 3 resource in Professional Services group, working closely with Project Managers. This position also integrates with operations, Sales, and Marketing departments.
Superior troubleshooting, analytical, problem solving, capacity planning, Cloud computing, and virtualization skills.
Proficient in Microsoft-related technologies: Windows Server, Active Directory, Exchange, Office 365, and Hyper-V. Adept in Windows Server Operating systems (2008/2012/2016/2019) as well as end user devices (WIN10/MacOS), laptops, terminals and thin clients.
Desired experience in Cisco/Dell/HP/Sonicwall and Fortinet network and server technologies.
Proficient in translating technical information to business-related information.
Demonstrated personal dedication, work ethic, and commitment.
Strong technical documentation skills and written network assessment skill
Expert technical knowledge in WAN, LAN, SAN, switches, routers, and Wi-Fi. VMware ESXi and Citrix XenServer expertise and configuration experience.
Adept in backup software and architecture: StorageCraft, Backup Exec, DPM, and/or Windows Backup.
The Senior Systems Engineer serves in technical leadership role and provides engineering and architecture customer solutions. The Systems Engineer works well under pressure and engages in emergency technical support.